Your new toolbox for authentic feedback.

Tailor-made applications for you, appealing and conversion-optimised invitations and questionnaires for your customers.


eTrusted Control Centre & mobile apps

Our business applications for your new feedback management for desktop and mobile.

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Review invites and questionnaires

Optimised for authentic feedback from your customers. Of course customisable.

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Widgets, plugins & review profile

Inspire trust with authentic customer feedback. Whether on your pages or our review profile.

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Welcome to your new Control Centre.

The eTrusted Control Centre is the centrepiece of your new feedback management system, combining the functionality of an enterprise application with the ease of use of a consumer application.

All channels at a glance

Whether for an online shop or even an entire network of branches, whether online or local. Your feedback can be easily filtered in the control centre using the channel. Of course we also offer you a bird's eye view across all channels.

Your customer journey - your touchpoints

You know the customer journey of your customers better than we ever can. Therefore eTrusted adapts to it. Collect and manage feedback using the touchpoints you configure.

After-sales

Review Inbox

Review Inbox

Works just like your familiar e-mail application - but delivers entirely new insights.

Search & filter

Quickly find feedback on all touchpoints of your customer journey.

Reply to feedback

Even the harshest criticism deserves an honest and appreciative response.

Report feedback

If a review is really inappropriate, our service team is only a click away.

Review invites

Invite history

Always have an overview of which customers you have invited to give feedback at which touchpoint of the customer journey.

Invite rules

Define when we shall ask your customers for feedback.

Review Collector

Invite individual cases specifically and manually to give feedback.

Marketing

Widgets

Use one of our various, optimised website widgets to shine with your stars at specific points in your customer journey.

Trustbadge

Cherished by 25 million consumers. The Trustbadge creates trust and puts your website in the best light.

Reputation Manager

Online profiles

Keep an eye on your reputation in all relevant channels.

Invite distribution

Ensure a good reputation everywhere by distributing part of your review invites to all important online profiles.

Feedback-to-go

Our mobile applications for iOS and Android give you direct access to the customer journey feedback of your business. Anytime and anywhere.

The app focuses on the functions that give you the necessary insight on the go without overloading you with data.

Experience the Control Centre in action.

Request your demo now!

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Review invites and questionnaires

The question of the trusted stars can only be the beginning. We meet your customers where they are. If you wish, also via Text Message and in your branding.

Would you like to learn more?

Request your demo now!

Request demo

Widgets, plugins & review profile

The authentic feedback of your customers helps at various points in your business. One decisive factor is certainly its use in trust-based marketing activities.

Explore the full potential of digital trust

Request your demo now!

Request demo